TERMS OF SERVICE
And besides good customer service, we also invest in customer safety, and it is very safe to purchase from our webstore.
Remember that our products are not ment to be toys, and
due to the nature of the products treat them carefully, like any other jewelry or item. They are not unbreakable, do not throw it, bend it, or treat it badly any other way.
We do not take responsibility for matters, where subcontractor of any parts (excluding the stones) has given us incorrect information about part/product.
Keep products out of the reach of children.
When you buy a product, you agree to our terms and conditions.
Easily make purchases through your own online bank or quickly using MobilePay.
In online banking, the following online payment buttons are available: Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki and Ålandsbanken.
Credit Card Payments
You can pay online at Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express. The online shop uses Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services.
You can also pay for your purchase easily via PayPal with a credit and debit card (Visa, Master Card, American Express, Discover) or directly from a PayPal account. Paying via Paypal does not require registration.
Invoice and installment services
You can pay with invoice and installment services through Checkout, provided by OP and Collector. Collector also offers invoice and installment options for corporate customers.
WE SHIP WORLDWIDE
• Free delivery in Finland
• Delivered in 1-4 business days (Finland)
• Our shipping costs include all packaging and postal costs
Once your product has shipped, it usually takes 1 to 4 business days in Finland, 4 to 7 in Europe. 5 to 15 for the rest of the globe. If you have not received your products in that time, feel free to contact us.
Standard shipping (Posti) to Finland 0€ , Alternative shipping (Matkahuolto) 0€ shipping time 1-4days
Standard shipping to Europe 8€ shipping time 4-7days
Standard shipping to rest of the globe 14€ shipping time 5-15days
Due to the product box, it must be sent as a package
Our shipping costs include all packaging and postal costs. We will provide an estimate of shipping costs in the shopping bag according to the primary delivery method. The available delivery methods will depend on your location. Choose the most suitable shipping method option for you from the checkout.
Exceptions to delivery time estimates are reported if the shopping bag has any stock out of stock. We also inform about possible delays to you immediately after ordering. We are not responsible for the delays caused by force majeure or the indirect disadvantages caused by delays. The shop informs on different delivery times on product page.
The parcel will be delivered primarily to your home. If the parcel is too large to be delivered home, or for some reason the parcel cannot be delivered, you can pick up your parcel from Post or Posti Parcel Locker.
Near parcel will be delivered to the Matkahuolto terminal, K-Market, R-kiosk or Matkahuolto Parcel Pick-up Point.
We reserve the right to change prices and conditions.
• Some health and personal care items
REFUNDS (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days, usually takes 1-3 days.
LATE OR MISSING REFUNDS (if applicable)
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
SALE ITEMS (if applicable)
EXCHANGES (if applicable)
To return your product, you should contact firstname.lastname@example.org
If there is a clear defect in the product, the rockers workshop will repair the item free of charge within a reasonable time (usually within 1 month).
Rockers workshop doesn’t collect/have any access to credit card information.
Rockers workshop itself doesn’t deal with your credit card information. Rockers workshop doesn’t collect, store or process such data in any way.
When a customer places an order, rockers workshop-site sends the order information to the payment processor and then redirects the customer securely to the payment gateway’s website page where you enter your credit card information. When the payment is done, the payment processor sends a reply (callback) containing the payment status to rockers workshop-site.
So, your payment information is processed on the payment processor side using a secure protocol.
Comments, feedback, product reviews and recommendations are collected.
If you don’t want us to process your data anymore, please contact us at email@example.com or send a request from Personal Data.